Shipping Discounts:

All $600+ orders qualify for 50% off shipping. This discount will apply automatically after the shopping cart reaches $600 or more.

All orders for $1,100 or more receive FREE SHIPPING! To receive free shipping, please add $1,100 or more to the shopping cart at the Checkout Details and enter the following coupon code before checking out: freeshipping

*Please note you must enter the coupon code “freeshipping” and use “APPLY COUPON” before the discount will apply.

Accepted Methods of Payment

Credit Card (Visa, Master Card)

Shipping Policy

All orders are shipped within 1-3 business days, shipping is calculated on checkout based upon delivery address.

• Orders totaling 100 pounds or less are shipped via UPS Ground

Packages containing hazardous materials in quantities sufficient to meet Department of Transportation (DOT) Hazmat classification are assessed an additional $32 UPS handling fee per package in addition to total shipping costs.

Certain hazardous products are exempt from UPS Hazmat fees due to meeting DOT limited quantity packaging requirements:

4×1 gallon case of 75% Phosphoric Acid Food Grade

4×1 gallon case of Ace-A-San Acid Sanitizer

4×10 pound case of non-caustic, alkaline cleaner Brew-Clean

• Orders totaling 100 pounds or greater are typically shipped LTL via R+L Carriers

Before completing checkout, please include delivery hours/instructions and if a lift gate is required in the order notes. There is no additional fee for a liftgate but it must be noted at the time of order.

If shipping within WI, please note a different carrier may be used.

For 3^rd Party shipping using your carrier, please call us to arrange.

• Local delivery

Local delivery is available for all orders placed in Milwaukee county and select surrounding areas, this option will appear at checkout contingent upon shipping address. Please note a $39 delivery fee will be assessed upon checkout, please include delivery hours/instructions in the order notes.

• Order Pick Up

All orders are available for pick up at out plant in Milwaukee, simply choose this option when checking out. To schedule a pick up, please call or email within 1-3 days of placing your order.

Delivery Acceptance:

Please inspect all packages for damage before signing and accepting the shipment from the delivering carrier. DO NOT ACCEPT any package that appears to be leaking or to be damaged. You can sign for a shipment and exclude a specific package by making note of it on the carrier’s bill of lading. A damaged package that you’ve refused to accept remains the responsibility of the carrier.

30-Day Return Policy:

The shipping of chemicals and hazardous chemicals is highly regulated and requires accurate, DOT compliant shipping papers. It can also be expensive, with the return freight cost on smaller packages often exceeding the purchase price of the item being returned.

• Returns can only be processed for items in unopened, original packaging with all DOT labeling intact
• 20% restocking fee applied to each item returned
• Purchaser is responsible for all return shipping costs, including UPS Hazmat fees

Refunds:

• Refunds will be approved contingent upon inspection of returned items
• Refunds for approved returns will be submitted to the credit card company
• Once submitted, refunds typically take 1-5 days to for the credit card company to process
• All shipping costs are non-refundable, including Hazmat fees